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The Countess of Chester Hospital

Executive Suite, Countess Of Chester Health Park, Chester, CH2 1UL · NHS England North (Cheshire and Merseyside)

Rated Requires improvement by the CQC at its last published inspection. Trust-wide at Countess of Chester Hospital NHS Foundation Trust, 9 in 10 patients would recommend it. The shortest published NHS wait across this NHS trust is 4 weeks.

About this provider

Funding
NHS
Website
Telephone
01244365289
CQC provider ID
RJR
CQC location ID
RJR05

Care Quality Commission rating

Most recent inspection: 2024-02-14.

Requires improvement 2 of 4 CQC bands (most recent published rating)

Rating at each inspection

2024-02-14Requires improvement
2022-06-15Requires improvement
2019-05-17Requires improvement
2016-06-29Requires improvement

Care Quality Commission, Open Government Licence v3.0, retrieved 2026-08-30. CQC uses a four-band scale and does not issue a star rating.

Specialties treated here

NHS specialties with a published waiting time at this NHS trust. Select one for how it compares across the area.

What patients said

The NHS Friends and Family Test asks patients whether they would recommend the service. Responses for May 2026. These figures are for Countess of Chester Hospital NHS Foundation Trust and cover all its hospitals.

Inpatient care
95%
would recommend · 580 responses
A&E
79%
would recommend · 560 responses
Outpatient appointments
94%
would recommend · 1,560 responses

NHS England Friends and Family Test, Open Government Licence v3.0, retrieved 2026-08-30. The FFT is not a formal performance measure and response rates vary between services.

Cancer waiting times

How quickly this trust diagnoses and starts treatment for people referred with a suspicion of cancer. Data for March 2026. Targets are the NHS operational standards. No English region currently meets the 62-day standard. These figures are for Countess of Chester Hospital NHS Foundation Trust, which runs this hospital.

62-day treatment
85%
% starting first cancer treatment within 62 days of an urgent GP referral
target 85%
28-day diagnosis
86%
% told they have cancer, or that they do not, within 28 days of an urgent referral
target 75%
31-day treatment
94%
% starting first treatment within 31 days of the decision to treat
target 96%

62-day treatment by cancer type

The share of patients who began treatment within 62 days of an urgent referral, for each type this trust reports. The national aim is 85%. Numbers per type are smaller, so they move more from month to month.

Cancer typeWithin 62 days
Breast89%
Lung100%
Bowel72%
Prostate86%
Skin89%
Gynaecological73%
Head and neck100%
Lymphoma60%
Oesophagus and stomach0%
Liver and bile duct80%
Other urological75%
Other blood89%

NHS England Cancer Waiting Times, Open Government Licence v3.0, retrieved 2026-08-30. Provisional monthly data. Small numbers of patients can move a percentage sharply.

Mortality (SHMI)

The Summary Hospital-level Mortality Indicator compares the number of people who die after care at this trust with the number expected, given how ill the patients were. Rolling 12 months to August 2025. This figure is for Countess of Chester Hospital NHS Foundation Trust, which runs this hospital.

As expected SHMI 0.901.00 = as expected

NHS Digital, Accredited Official Statistic, Open Government Licence v3.0, retrieved 2026-08-30. The SHMI is not a measure of the quality of care and a “higher than expected” band is a flag for further investigation, not a judgement. It must not be used to rank trusts. It does not include deaths of patients receiving palliative care where that is coded.

NHS waiting times, trust-wide

Waiting times are reported by NHS trusts, not by individual hospitals. These figures are for Countess of Chester Hospital NHS Foundation Trust, which runs this hospital along with its other sites. Waits at this site may differ.

Source: NHS England Referral to Treatment, latest published month.
SpecialtyMedian waitWithin 18 weeksPatients waiting
All specialties11 wks68%32,730
Cardiology7 wks87%875
Dermatology10 wks74%2,493
Ear, nose and throat12 wks70%2,983
Elderly medicine7 wks90%211
Gastroenterology7 wks89%850
General internal medicine4 wks94%65
General surgery12 wks68%1,048
Gynaecology14 wks57%2,923
Ophthalmology11 wks66%3,467
Oral surgery20 wks45%2,237
Other medical services11 wks69%3,040
Other services11 wks78%473
Other surgical services13 wks64%5,744
Plastic surgery7 wks72%963
Respiratory medicine6 wks85%1,131
Rheumatology6 wks95%497
Trauma and orthopaedics12 wks63%2,417
Urology10 wks70%1,313

NHS-funded care only. Does not reflect private appointment availability. Retrieved 2026-08-30.

Report incorrect information on this page

Data shown with the date it was retrieved. Waiting times are NHS statistics for the named provider and change every month. How we source and check this.