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West Hertfordshire Teaching Hospitals NHS Trust

NHS trust · ODS code RWG

About this trust

Type
NHS acute trust
Hospitals
3 on the CQC register
Website
www.westhertshospitals.nhs.uk

Care Quality Commission rating

Trust-wide rating, most recent inspection: 2020-06-17.

Requires improvement 2 of 4 CQC bands

Care Quality Commission, Open Government Licence v3.0, retrieved 2026-08-30.

What the CQC inspected

The CQC rates every service against five key questions. These are the ratings from the most recent inspection.

Safe
Requires improvement
Are people protected from abuse and avoidable harm?
Effective
Good
Does care, treatment and support achieve good outcomes and follow the best available evidence?
Caring
Good
Do staff involve and treat people with compassion, kindness, dignity and respect?
Responsive
Requires improvement
Are services organised to meet people's needs?
Well-led
Good
Do leadership, management and governance assure high-quality care?

Care Quality Commission, Open Government Licence v3.0, retrieved 2026-08-30.

What patients said

The NHS Friends and Family Test asks patients whether they would recommend the service. Responses for May 2026.

Inpatient care
97%
would recommend · 1,077 responses
A&E
77%
would recommend · 97 responses
Outpatient appointments
96%
would recommend · 1,488 responses

NHS England Friends and Family Test, Open Government Licence v3.0, retrieved 2026-08-30. The FFT is not a formal performance measure and response rates vary between services.

Cancer waiting times

How quickly this trust diagnoses and starts treatment for people referred with a suspicion of cancer. Data for March 2026. Targets are the NHS operational standards. No English region currently meets the 62-day standard.

62-day treatment
79%
% starting first cancer treatment within 62 days of an urgent GP referral
target 85%
28-day diagnosis
81%
% told they have cancer, or that they do not, within 28 days of an urgent referral
target 75%
31-day treatment
98%
% starting first treatment within 31 days of the decision to treat
target 96%

62-day treatment by cancer type

The share of patients who began treatment within 62 days of an urgent referral, for each type this trust reports. The national aim is 85%. Numbers per type are smaller, so they move more from month to month.

Cancer typeWithin 62 days
Breast87%
Lung83%
Bowel80%
Prostate73%
Skin95%
Gynaecological55%
Head and neck50%
Lymphoma67%
Oesophagus and stomach78%
Liver and bile duct76%
Other urological50%
Other blood78%

NHS England Cancer Waiting Times, Open Government Licence v3.0, retrieved 2026-08-30. Provisional monthly data. Small numbers of patients can move a percentage sharply.

Mortality (SHMI)

The Summary Hospital-level Mortality Indicator compares the number of people who die after care at this trust with the number expected, given how ill the patients were. Rolling 12 months to August 2025.

As expected SHMI 0.951.00 = as expected

NHS Digital, Accredited Official Statistic, Open Government Licence v3.0, retrieved 2026-08-30. The SHMI is not a measure of the quality of care and a “higher than expected” band is a flag for further investigation, not a judgement. It must not be used to rank trusts. It does not include deaths of patients receiving palliative care where that is coded.

NHS waiting times, trust-wide

Weeks from referral to treatment for NHS-funded care, across all this trust's sites.

Source: NHS England Referral to Treatment, latest published month.
SpecialtyMedian waitWithin 18 weeksPatients waiting
All specialties11 wks70%44,946
Cardiology10 wks76%4,664
Dermatology9 wks84%3,696
Ear, nose and throat19 wks47%3,176
Elderly medicine8 wks95%58
Gastroenterology9 wks88%3,319
General internal medicine4 wks100%9
General surgery15 wks57%3,257
Gynaecology9 wks71%2,218
Neurology11 wks75%1,293
Neurosurgery0 wks100%1
Ophthalmology13 wks63%3,392
Oral surgery15 wks57%2,803
Other medical services8 wks85%1,813
Other mental health services5 wks100%3
Other services8 wks96%156
Other surgical services9 wks79%2,069
Paediatric services10 wks74%2,660
Respiratory medicine9 wks85%1,684
Rheumatology10 wks71%1,052
Trauma and orthopaedics15 wks55%4,826
Urology11 wks72%2,797

NHS-funded care only. Retrieved 2026-08-30.

Hospitals in this trust

Each is inspected and rated separately.

Report incorrect information on this page

Data shown with the date it was retrieved. Waiting times are NHS statistics for the named provider and change every month. How we source and check this.